ReachMe can be accessed to start a chat from the open chat icon on the top right-hand side of CentralReach, or from the Messages module.
To start a chat from the open chat icon:
- While on any module or screen in CentralReach, click the open chat icon on the top right corner
- Your most recent chat conversation will be displayed. Continue chatting with this contact, or proceed to step 3
- Click the contact name on the top left corner of the chat box to switch chats and select another contact with whom you have recently chatted with
- Click the icon on the right-hand side of the chat box to start a new chat with a contact not listed on the drop-down
- Enter the name of the contact you want to start a chat with or click the contact’s name on the list of Recent Conversations. You can click to create a group chat with up to 6 contacts
- Click Start Chat
- Start typing your message on the Type a message… field, press Enter on your keyboard or click the send icon on the right-hand side
To start a chat from the Messages module:
- Navigate to the Messages module and select ReachMe
- Click Start a Chat on the top of the left-hand side panel
- Enter the name of the contact you want to start a chat with, or click the contact’s name on the list of Recent Conversations. You can click to create a group chat with up to 6 contacts
- Click Start Chat
- Start typing your message on the Type a message… field and press Enter on your keyboard, or click Send Chat
Click here to learn how to access ReachMe in CR Go.