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Contacts / Editing / Profile / Single Sign-On (SSO) Updating an Email Address

Users can update their email address for their SSO account.

To update an email address from My Profile:

  1. In CentralReach, navigate to My Profile and select Basics
  2. Under the “Primary Email” field, click Change email address
  3. In the “Change Email” screen, enter an email address and click SEND VALIDATION EMAIL
    • When entering a new email address, if it is already registered to an account, users will receive a warning message.
  4. In the email, click Confirm
  5. Return to the login screen and log in with your new email address/ username and password.

To update an email address from SSO settings:

  1. In CentralReach, navigate to your username and select Single Sign On Settings
  2. In the “Basic Information” section, click CHANGE EMAIL
  3. Enter a new email address and click SEND VALIDATION EMAIL
    • When entering a new email address, if it is already registered to an account, users will receive a warning message.
  4. An email will be sent with a link to validate the email address.
    • Users can click CANCEL PENDING CHANGE to cancel the email address change.
  5. In the email, click Confirm
  6. Return to the login screen and log in with your new email address/ username and password.