To enroll in Change Healthcare:
- List all payor(s) you use by name.
- Login to Change Healthcare ConnectCenter (CHC), and use the Payer Tools > Payer Search screen, to search for your payor(s).
- Identify whether enrollment is required for Claims, Remittance, and Eligibility. Only short letters will display (C, R, CS, E, ARS), so use the legend below.
- C – Claims
- R – Remittance
- CS – Claim Status
- E – Eligibility
- ARS – Authorization/Referral Status
- Fill out the form to track which payors you must enroll with. Note: submitting enrollment is a one step. Please also confirm that the payor accepted your enrollment.
Important! If a payor requires claims enrollment, do not submit claims through Change Healthcare until enrollment is confirmed.
Important! If a payor requires remits but not claims enrollment, users can submit claims through Change Healthcare. However, you will not receive your ERA back through Change until enrollment is complete.
Important! Please read the Enrollments completely and thoroughly. While there are no trick questions, many require items to be on your company letterhead, or have steps that need to be completed after other steps, or steps to be done at other websites, or may require EFT enrollment/updates to be completed, etc., to be processed. If you do not complete all steps in order it could delay your ability to submit claims and/or receive remit.
Click here for more information and a table explaining the enrollment process.