To change a payor’s billing rate:
- Navigate to the Billing module and select Service Codes.
- Find the the service code you want to change the default rate for and click the number under the “Defaults” column.
- Find the default rate you want to change in the list and edit the rates by selecting the numbers under the “Rates” and “Agreed” columns. Click here to learn more about agreed rates.
- Click Save Changes.
- Please note, updating the rates will not update already created billing entries. To change the rate for billing entries:
- Edit the timesheets and click Save.
- Filter for the billing entries after the desired date and by payor with the new rates.