Users need CR Mobile to access the CR Mobile application and the appropriate Billing module permissions, specifically (Billing > Visit Verification), to access the “Visit Verification” section of the Billing module.
Electronic Visit Verification (EVV) / Sandata - CO Sandata Colorado – The In’s and Out’s
For CR Mobile users that are providing services to clients with the “Colorado HCPF Department of Medicaid” insurance provider, Sandata will house all data required for Electronic Visit Verification (EVV). The Colorado Medicaid has contracted Sandata to be the aggregator for EVV in the state of Colorado. CentralReach is integrated with Sandata to support seamless EVV claim submission.
Contact Sandata CO to set up credentials prior to completing appointments in CR Mobile. After receiving credentials, organizations need to contact their Account Manager to enable the necessary feature key.
Connecting CentralReach to Sandata
Click here to learn how to register for Sandata CO and to select CentralReach as your alternate EVV vendor.
Click here for the Sandata and CR Mobile checklist, for required set up and submission steps.
Electronic Visit Verification (EVV) / Sandata - CO Sandata FAQ
Electronic Visit Verification (EVV) / Sandata - CO Sandata Support
For technical issues in CentralReach, open a support case. For EVV specific questions or issues viewing data, contact Sandata for support.
Sandata CO contact information:
(855) 871-8780
Electronic Visit Verification (EVV) / Sandata / Electronic Visit Verification (EVV) / Sandata - CO Visit Verification
Users with the (Billing > Visit Verification) permission enabled can view the “Visit Verification” screen in the
Billing module. From this screen, users can view and edit EVV timesheets to send to Sandata.
The “Visit Verification” grid consists of the following columns:
- Status
- Date: select a date within this column to edit the corresponding timesheet.
- Time
- Client
- Payor
- Provider
- Service / Auth
- Location
Click the checkboxes in the column on the left-hand side to select timesheets. Once timesheets have been selected, users can click Send to Sandata to submit the entries to Sandata. Within the same column, click the right arrow next to entries that have been sent to Sandata to view details about the Sandata submission, such as when the entry was sent to and received by Sandata, updates made to records, and any errors in the entry if the submission was rejected by Sandata.
The grid can be filtered by:
- Entering search terms, such as contact, billing, and service code labels, and places of service, in Search Visit Verification.
- Date range .
- All, Pending, Accepted, Rejected, or Unsent statuses.
- Clicking the filter icon on the left-hand side.
- Click the Filters tab.
- Click the Audits drop-down to view the filters.
Click the refresh icon to refresh the screen based on the filters selected. Views from filtered screens can be saved and revisited later.
Click here to learn about permissions needed to access the “Visit Verification” screen and other Sandata permissions.