Below are Sandata reason codes accepted by Arizona:
||Sandata AZ Codes
|CR04: Device malfunctioned
||3: Mobile device issue
|CR07: Staff error
||1: Caregiver error
|CR09: Client failed to verify
||2: Member/Designee unavailable to verify
|CR10: Client refused service
||7: Member refused service
|CR11: Unsafe environment
||6: Unsafe environment
|CR18: Client no show
||8: Member no show
For CR Mobile users that are providing services to clients using “Arizona Health Care Cost Containment System (AHCCCS),” Sandata will house all data required for Electronic Visit Verification (EVV).
Contact Sandata AZ to set up credentials prior to completing appointments in CR Mobile. After receiving credentials, organizations need to contact their Account Manager to enable the necessary feature key.
Connecting CentralReach to Sandata
Click here to learn how to register for Sandata AZ and to select CentralReach as your alternate EVV vendor.
Click here for the Sandata and CR Mobile checklist, for required set up and submission steps.