Other

Other Resolving the Issue Affecting Contact Forms’ URLs

Organizations with previously copied Contact Forms’ links containing a “2” in the URL will redirect users to members.centralreach.com, preventing them from viewing the form. 

Please see below for steps on how to resolve this issue:

  1. Navigate to the Contacts module and select Utilities & Tools
  2. Click Contact Forms and select a form
  3. The “2” that was previously in the URL will be removed after the 5.6 release
  4. Copy the URL next to the Form Link field in the “Details” tab of the contact form, and replace it anywhere the form is public and is redirecting users to members.centralreach.com.

For any questions regarding this issue, please contact your CSL.

Other How to Turn Off Autofill from a Browser

When using the CentralReach platform, autofilled information, such as client names and addresses, is due to your browser’s history. To stop autofill, you need to turn it off in the browser.

Google Chrome

To turn off Google autofill from a browser on a PC:

  1. Open Google Chrome and navigate to chrome://settings
  2. Under the Autofill section, click Addresses and more
  3. Click the toggle  next to Save and fill addresses

To turn off Google autofill from a browser on a mobile device:

  1. Open Google Chrome and click the three dots  at the top right
  2. Select Settings and then Addresses and more
  3. Click the toggle  next to Save and fill addresses

Safari & iOS

To turn off Safari autofill:

  1. Open Safari and select Safari on the top left-hand side of the screen
  2. Click Preferences and then the AutoFill tab
  3. Uncheck the box next to user names and passwords

To turn off iOS autofill:

  1. On an iPhone or iPad, navigate to Settings
  2. Scroll down and select Safari
  3. Under the “General” section, click AutoFill
  4. Click on the green toggle next to “Use Contact Info”

Firefox

To turn off Firefox autofill:

  1. Open Firefox and select the menu icon on the top right-hand side of the screen
  2. Click Options and select Privacy & Security
  3. Unselect the checkmark next to Autofill addresses in the “Forms and Autofill” section

Any changes made will be automatically saved. It is recommended to clear history to remove previously saved autofills.

Other Minimum System Requirements

For the best experience while using CentralReach, please use the following:

  • Operating System: Windows, OSX, Android, or iOS
  • Memory: Minimum 2GB
  • Browser Chrome,  Firefox, or  Safari
  • Storage: Minimum 100Mb

Click here for information on supported browsers and devices.