When you have new messages, a red notification will be added to the Messages module in the navigation bar, with your total number of new unread messages. New messages are also identified in parenthesis next to the “Inbox” option of the Messages module main drop-down menu.
In your Inbox, new messages are identified with a light green “New” box on the right-hand side of the message, underneath the date and time when the message was received.
To view your new unread messages:
- Navigate to the Messages module and select Inbox
- Click your new message. You will be redirected to the message screen to view the message content
- Once clicked, the message will no longer have the light green “New” box in your Inbox, and will be removed from the red notification counter in the navigation bar
- Or, to remove the red notification from the Messages module in the navigation bar:
- Navigate to the Messages module and select Clear New Message Notifications