CentralReach does not support auto-complete and restricts browsers from auto-completing. However, browsers may ignore those restrictions, which can cause misinformation to be input or uploaded to CentralReach. To prevent this from occurring, auto-complete needs to be disabled at the browser level.
Google Chrome
To turn off Google autofill from a browser on a PC:
- Open Google Chrome and navigate to chrome://settings
- Under the Autofill section, click Addresses and more
- Click the toggle next to Save and fill addresses
To turn off Google autofill from a browser on a mobile device:
- Open Google Chrome and click the three dots at the top right
- Select Settings and then Addresses and more
- Click the toggle next to Save and fill addresses
Safari & iOS
To turn off Safari autofill:
- Open Safari and select Safari on the top left-hand side of the screen
- Click Preferences and then the AutoFill tab
- Uncheck the box next to user names and passwords
- After disabling auto-complete, refresh CentralReach.
To turn off iOS autofill:
- On an iPhone or iPad, navigate to Settings
- Scroll down and select Safari
- Under the “General” section, click AutoFill
- Click on the green toggle next to “Use Contact Info”
- After disabling auto-complete, refresh CentralReach.
Firefox
To turn off Firefox autofill:
- Open Firefox and select the menu icon on the top right-hand side of the screen
- Click Options and select Privacy & Security
- Unselect the checkmark next to Autofill addresses in the “Forms and Autofill” section
- After disabling auto-complete, refresh CentralReach.
Edge
To disable auto-complete using Edge:
- Click the three dots on the upper right-hand side of the screen and select Settings
- In the “Your Profile” section, select each of the following to disable the toggle:
- Passwords
- Payment info
- Addresses and more
- After disabling auto-complete, refresh CentralReach.
Any changes made will be automatically saved. It is recommended to clear history to remove previously saved autofills.