Sandata - IN

Electronic Visit Verification (EVV) / Sandata - IN Indiana Reason Codes

Below are Sandata reason codes accepted by Indiana:

CR Codes Sandata IN Codes
CR04: Device malfunctioned 30: Mobile device issue
CR07: Staff Error 10: Caregiver error
CR08: Client Cancel / unavailable 20: Member unavailable
CR09: Client Failed to Verify 50: Member refused verification
CR13: Service outside the home 60: Service outside the home

Electronic Visit Verification (EVV) / Sandata - IN Sandata Indiana – The In’s and Out’s

For CR Mobile users that are providing services to clients using “Indiana Health Coverage Programs (IHCP),” Sandata will house all data required for Electronic Visit Verification (EVV)

Contact Sandata IN to set up credentials prior to completing appointments in CR Mobile. After receiving credentials, organizations need to contact their Account Manager to enable the necessary feature key.

Connecting CentralReach to Sandata

Click here to learn how to register for Sandata IN and to select CentralReach as your alternate EVV vendor.

Click here for the Sandata and CR Mobile checklist, for required set up and submission steps.