To utilize GPS service validation, users must have Visit Verification enabled on the appropriate service codes and access to the premium version of CR Mobile. Users can then utilize the “EVV Visit Export,” which is useful for GPS service validation, auditing, and Medicaid agency submission.
- Enable Visit Verification in the service code(s)
- Create “GPS” service code labels and attach them to the GPS codes
- Geolocate client addresses and/or office locations. Users can utilize Address Management to bulk geolocate addresses.
- Please note, for recurring appointments without geolocated addresses, new appointments must be created to enable geocoded locations.
- Enable the following Draft Timesheets permissions and access for:
- Providers: (Draft Timesheets > Access) and (Draft Timesheets > Submit Draft) to correct and submit their own non-GPS exception draft timesheets.
- Draft timesheet approvers: (Draft Timesheets > Access) and (Draft Timesheets > Manage) to correct and submit GPS exception draft timesheets.
- Enable Session Notes and Session Note Templates permissions and access for:
- Session Note Template creators: (Session Templates > Access), (Session Templates > Add New Templates), and (Session Templates > Delete Templates) to access, create, and delete Templates, as well as add Templates to service codes.
- Providers: (Session Notes > Add Note) and (Session Notes > Edit Note) to complete and add notes via timesheets.
- Admins and billing teams: (Session Notes > Unlock), (Session Notes > Delete) to unlock and delete a Session Note via timesheets.
- Create Session Note Templates and associate them with service codes.
- Enable CR Mobile permissions and access for:
- Providers: (CR Mobile > Access) and (Map > Access).
- Complete CR Mobile appointments, as expected.
After completing these steps, appointment details (including GPS-stamped start time, end time, signatures, etc.,) will appear in the EVV Visit Report located in the Practice Auditing section of the Insights module.