HHAeXchange (HHAX) services both state Medicaid agencies and MCOs. For CR Mobile users that are providing services to clients in New Jersey, HHAX will house all data required for Electronic Visit Verification (EVV).
Contact HHAX to set up credentials. After receiving credentials, organizations need to contact their Account Manager to enable the necessary feature key.
Connecting CentralReach to HHAX
Click here to learn how to register for HHAX and to select CentralReach as your alternate EVV vendor.
Click here for the HHAX and CR Mobile checklist, for required set up and submission steps.
HHAeXchange (HHAX) requires the following CentralReach permissions:
- (Billing > Access), (Billing > Visit Verification), (Billing > Manage Timesheets), (Draft Timesheets > Submit Draft), (Draft Timesheets > Manage)
- (Claims > Access)
- (Claims > Create)
- (Contacts > Access) and (Contacts > Manage Employees)
- Draft Timesheets
- Submit draft: Can submit the draft timesheet if no EVV errors are present.
- Manage draft: Can submit the draft timesheet with EVV errors.
- CR Mobile
For technical issues in CentralReach, open a support case. For EVV specific questions or issues viewing data, contact HHAX for support and to request credentials.