Credit Card Payments

Billing / Credit Card Payments Contact Paragon for Support

If you have any questions, or need help with your Paragon account, contact Paragon’s customer care.

Paragon Customer Care

CustomerCare@paragonsolutions.com

(800) 884-5208

Paragon’s Customer Care team will provide help and technical support to CentralReach merchant customers.

Click here to learn how to set up your Paragon account.

Billing / Credit Card Payments Credit Card Credentials

When entering a credit card into the Payors section of clients’ profiles, certain credentials are required, in order for the new card to be validated and saved in CentralReach.

The following are the required credit card credentials:

  • These entry fields need to have a value added, in order to save the credit card:
    • Card Type
    • Name on Card
    • Number
    • Security Code
    • Expiration
  • The Number field must contain a value between 15-16 characters, depending on the type of card
  • A valid expiration date in the Expiration field must contain a two digit month and four digit year

Please note, if the credit card entry fields do not meet these credentials, users will receive a validation warning message and cannot save the card.