In CR Community, when selecting the Account Management section on the Support Admin page, there is a pre-populated list of contacts under the organization. Users can authenticate and assign licenses to end-users.
Please note, 1 user can be authenticated at a time.
To authenticate and assign licenses to end-users:
- Select Account Management in the Support Admin page
- Select the Name column to access the search bar and enter the user’s name instead of searching through the entire list of contacts.
- To clear the list and search again, select the x in the search bar and refresh the page.
- Click Enter
- Select the contact’s name that is missing the “End User” populated in the License column
- The Administrator must provide the user with their unique username, nickname and alias.
