CR Mobile will auto refresh once a day to ensure updated data is available. However, users can refresh each section of the application to sync updates to CentralReach by tapping the refresh icon on the upper right-hand side of the screen. Each module will contain the date and time of the last sync.

A banner will also display for offline users with the last sync date throughout the application until there is an internet connection.

CR Mobile is CentralReach’s mobile application solution to deliver high-quality, billable ABA clinical care on the go, with or without internet connectivity. There are two app versions:

1. One available to all users with their Clinical/Learn subscription, which enables users to have access to Learners and data sheets for data collection on and offline.
2. A premium version, that in addition to clinical data collection, also allows users to view their appointments, complete appointments, collect signatures, complete session notes and meet EVV compliance requirements.

Click here to view a list of features for each CR Mobile version.

Click here to learn how to download CR Mobile.

Click here to learn more about Electronic Visit Verification (EVV).

Admin resources:

• CR Mobile Clinical-Only Tipsheet

App user resources:

• CR Mobile Course: Clinical Only

Admin setup resources:

• CR Mobile Premium Setup
• CR Mobile Premium Workflow
• CR Mobile Setup Playlist

All CR Mobile users have access to the following modules with their clinical/Learn subscription:

• My Learners: view a list of learners to access their session data and non-data collection branches, for tracking skill acquisition and behavior reduction goals. Providers can also use Chained TAs and minimum trial requirements.
• Settings: allows users to:
  
  • Reset their PIN codes
  • Enable biometrics
  • View the “About” section for the current version and OS version, as well as the username of the user that is logged in. Also links to CentralReach’s Privacy Policy, Terms of Service, and Help Center.

In addition, the premium version of CR Mobile contains the following modules:

• Schedule: view a 7-day week, as well as the current month, one month prior, and one month in the future.
  • Users can add appointment notes, which will display on timesheets, and capture provider and client signatures when completing appointments.
  • Users can view appointments from the previous 5 days and 14 days into the future for better visibility of their schedule.
    • Dates selected outside of this range will display a message stating, “Appointment details are unavailable for the selected date range.”
• Map View: navigate current and future appointments via a map view. Providers can select a location on the map to view the client, date, start time, and appointment length and location. Users can also be directed to the appointment details.
  
  

Users can also Logout from this screen.

CR Mobile is available on Android and iOS.

• Click here to download the Android version.
• Click here to download the iOS version.

Contact your account manager for more information.

All CR Mobile users have access to the Index/NET and Tree views. In a data sheet, goals can be viewed in Index/NET View or Tree View.

Index/NET View: displays the targets how they are ordered in the session.

1. Tap the play button and then the goal or hamburger icon to start collecting data.
2. Swipe up and down to find the program being worked on and score trials or occurrences.
   • Pinned View: in Index/NET view, selecting the pin icon on the upper right-hand side opens a “Pinned View” screen, displaying users’ pinned skills and recurring behaviors.
     
     
     • Select the > arrows on the right-hand side of each skill to view instructions, details, and comments.
     • Click View Prompts under a skill to view prompts associated with that skill.
   • Tree View: displays targets in the order they are in a learning tree, nested under the corresponding parent branch.

Click here to learn how to start and end a session in CR Mobile.

In CR Mobile, the “My Learners” module contains a list of learners the provider is assigned to. All CR Mobile users have access to the My Learners module with their clinical/Learn subscription.

“Learners” are the clients receiving services and are organized in alphabetical order by first name. An appointment does not have to be scheduled for a provider to view a learner’s sessions.

Learners’ names will display and a search bar at the top of the screen allows users to search for a learner by name. When selecting a learner, a list of their sessions will populate. After selecting a session, all session details will display.

The premium version of CR Mobile contains the Map View module, where users with the (Map > Access) permission enabled can navigate appointments via a map view. Please note, only current and future appointments display in the map view. Once an appointment has been completed, it will not display.

After selecting Map View in the module screen, providers can select a location on the map to view the client, date, start time, and appointment length and location. Clicking View Appointment Details directs users to the appointment details screen.

Users can also:

• Pinch the map view to zoom in and out.
• Swipe with one finger to move the map up, down, left, and right.
• Swipe with two fingers to move the map up, down, left, and right.

All CR Mobile users can access the My Learners module with their clinical/Learn subscription.

To view learners, sessions, and collect ABC data in the My Learners module:

1. After logging in to CR Mobile and selecting the My Learners module, a list of learners will appear. Select a learner to view their sessions.
2. After selecting a session, the data sheet will display targets/programs that provide access to data and non-data collection branches.
3. Targets can be viewed in “Index View” or “Tree View.”
4. The data sheet timer allows users to start, stop, end, and restart a session. Users can collect ABC Data with the ABC data collection icon.
5. Users can collect and graph data.
   • Clicking the kebab icon on the right-hand side in a target directs users to graph targets, add comments, and access details and instructions in a separate screen. Comments are saved in the corresponding learning tree branch and session.

• • Instructions, details, and comments can be viewed for each target. Instructions display Instructional Notes and the details contain descriptions of targets.
  • The last three data points, recently graphed information, and trial activity are displayed for each goal.

• • Comments displays all comments added, pertaining to the target. To add comments, click the three dots on the right-hand side and select Comment. Comments are saved in the corresponding learning tree branch and session.

6. Clinical data can be collected on the following data types:

• • Percent Correct
  • Task Analysis
  • Percent Independent
  • Frequency
  • Rate
  • Duration
  • Time Sampling
  • Rating Scale

Click here to learn how to start and end a session in CR Mobile.

CR Mobile contains the Schedule module for users to view and complete appointments.

To view appointments in the Schedule module:

1. After logging into CR Mobile, a list of scheduled appointments will display in the Schedule module.
   • Or, tap the hamburger icon on the left-hand side to display a list of CR Mobile’s modules, and select Schedule.
   • If there are no appointments scheduled, a message will display notifying users. If the application has recently synced to CentralReach, the message will be for yesterday, today, or tomorrow. If the application has not recently synced, the message will display for the day before the last sync, day it synced, and the day after it was synced.
   • Appointments without service codes will have a red dot on the calendar. When selecting the date and viewing the appointment details, an error message will display notifying users of the missing service code(s). 
     • This does not impact a user’s ability to start an appointment.
       
       
2. The My Appointments screen will display each appointment with the client’s name, appointment duration, and location.
   • Appointments that are complete will have, “Complete” on the right-hand side. When completed, the appointment length will display at the top.
   • Appointments that are in progress will have, “In Progress” on the right-hand side.
   • Select the calendar icon on the top right to see the full month calendar. Select Today in the top left corner to navigate back to today’s appointments.
     
3. Clicking an appointment directs users to the “Appointment Details” screen to start/end an appointment. 
   • The “Tasks” tabs allows users to access the client’s Sessions and Signatures. An optional “Travel Time”  card may display if a service code associated with the appointment requires travel time.
     
     
   • After selecting Sessions, a list of the client’s sessions will display to choose from.
   • The “Details” tab displays the Location Type, Service Codes associated with the appointment, and the option to “+Add A Note.”
     
     
   • Clicking an address will open a map app on users’ devices, such as Google Maps.
   • Providers can call clients by selecting their phone number.
4. Users can cancel an appointment by clicking the three dots (…) in the upper right-hand corner of the Appointment Details. Click Yes in the “Cancel Appointment” pop-up. The appointment will then be removed from the Schedule module.
5. Please note, users can only view appointments 5 days in the past and 14 days in the future. Dates selected outside of this range will display a “Appointment details are unavailable for the selected date range” message.

Please note, users cannot schedule appointments in CR Mobile.

Click here to learn how to start and complete an appointment.