Providers can collect ABC Data when using CR Mobile. Please note, users must create ABC templates in CentralReach prior to collecting data in CR Mobile.

To collect ABC Data:

1. After logging in to CR Mobile and starting an appointment, select a session. When users start collecting data, an ABC Data Collection icon will display.
2. In Index/NET or Tree view, select a data collection branch and tap the ABC Data icon on the upper right-hand side of the screen.
   
   
   • If the session has not been started, the “Session Timer Not Started” pop-up allows users to start sessions. Tap Yes to start the session.
     
3.  In the “ABC Data Collection” screen, select one or more behaviors and click Continue.
   
   
4. Enter a response in the “Antecedent” and “Consequence” sections, and scroll down to complete the remaining fields. All sections require a response.
   
   
5. Click Save

To view the calendar in CR Mobile:

1. Log in to CR Mobile
2. Click the calendar icon on the upper right-hand side to display a calendar and list of scheduled appointments.
3. Selecting a date will have the appointment list display the scheduled appointments for that specific day. Users can still scroll to view other dates.
4. Click the < > arrows on the calendar to view other months

Click here to learn how to start and end an appointment in CR Mobile.

Click here to learn about the My Appointments module in CR Mobile.

1. If users forget the PIN code used to log in, click Forgot PIN code
2. Enter your username and password in the login screen.
3. Users will receive an email to reset their PIN code.

Users can add comments to skills within sessions. When a new comment is added to a skill in a user’s session, the user will receive a notification that directs to the specific comment.

To view session comments:

1. Start or select a session under “My Tasks” in the Appointment Details
2. Tap the bell icon on the right-hand side of the screen
3. Tap a notification in “Session Comments” to be redirected to the comment

4. The notification will then appear as read

When logging in to CR Mobile, users must enter their username and password and create a PIN code.

To log in to CR Mobile:

1. Open CR Mobile
2. Enter your username and password and select Login
3. Users will be prompted to enter a 6 digit PIN code
4. The PIN code will be used when opening the app in the future
   • If users forget their PIN code, click here.
5. After logging in, the default screen is the appointment screen, which shows all of the provider’s scheduled appointments.

Click here to learn how to start and end appointments.

To start and end a session in CR Mobile:

1. Log in to CR Mobile
2. Select an incomplete appointment
3. Tap Sessions under the “My Tasks” section in the Appointment Details
4. Tap the play button to start the session. 
   • Tap the pause button to pause the session.
5. Click either Index View or Tree View
6. Tap the branches and start collecting data
7. To graph, swipe left on the target, or click > next to the goal name and select the graph icon on the right-hand side.
   • To graph all in bulk, click Graph ALL at the top of the screen.
     • Please note, if the data is not graphed, and the session is paused, the data will be saved on the device until it is graphed. If the data is not graphed and the session is ended, the data will be lost.
8. When the session is finished, click END SESSION on the left-hand side.

Click here to learn more about the My Learners module.

If users will be utilizing Electronic Visit Verification (EVV), click here to learn how to enable it before starting an appointment.

To start an appointment:

1. Log in to CR Mobile and select an appointment
2. In the “Appointment Details” screen, select the Tasks and Details tabs to view the appointment details:
   • The “Tasks” tab includes Sessions and Signatures.

• • The “Details” tab includes the Location Type, Service Codes associated with the appointment, and the option to +Add a Note.
    • Notes will appear on the appointment details page in CentralReach. Please note, this is not a session note.
  • Select to complete each section after starting an appointment.

• • Clicking the three dots (…) on the upper right-hand side provides the option to cancel the appointment.

3. Five minutes prior to the start time of appointments, a pop-up will appear notifying users of the scheduled start and end times.

4. Click Start Appointment at the bottom of the screen

• • If an appointment without an attached service code is started, an error message stating, “Warning: This appointment does not have a service code” will display. It is recommended to add a service code to the appointment in CentralReach prior to starting the appointment.
  • A “Location Alert” pop-up will appear if:
    • Users are outside of the 150 meter radius of the service location when starting and ending an appointment.
    • There is no GPS signal or it is turned off.

• • • Selecting Yes will start the appointment.
      • The provider’s location will not be captured and exceptions will appear on the draft timesheet after completing the appointment.
    • Selecting No will prevent users from continuing.

5. If there are no errors when starting the appointment, an “Appointment” pop-up will appear, asking users if they want to start the appointment.

• • If EVV is enabled, the location will be captured.

6. The service code will determine if a signature must be captured prior to ending the appointment. After collecting data, if signatures are required, select Signatures to capture both the client and provider’s names and signatures. Click Done.

• • The “Signatures” section in the “Tasks” tab will then have a green checkmark to indicate signatures have been captured.
  • Provider and client signatures will be saved on the appointment’s timesheet for conversion.

7. Select +Add A Note to add appointment notes and click Done. The “Notes” section will contain the note underneath with a pencil icon to edit the note.

To end an appointment:

1. At the appointments scheduled end time, a pop-up will appear notifying users to end the appointment.
2. After completing the appointment, click End Appointment and the “Appointment” pop-up will appear again.
3. Selecting Yes will redirect users to the “Appointment Summary” screen. The start time, end time, and length of the appointment will display.
   • Please note, the start and end times can be edited unless EVV is enabled.

4. Review the time details and click Confirm

Please note, if an appointment is not completed at the scheduled end time, a pop-up will display five minutes past the end time.

Any errors collected when starting and ending an appointment will appear in a draft timesheet in the “Draft Timesheet” section of the Billing module. Appointments without errors will be in a timesheet.