CentralReach sends claims electronically to clearinghouses, using a standard 837P file in a 5010 format that is HIPAA compliant. Return files from the clearinghouses and payors themselves will include 277, 999, and 835 files. Typically, only the 277 and 999 files need to be requested to be turned on. Please confirm if the 835 requires enrollment.
The 277 and 999 are acknowledgment files from the clearinghouse, stating the claim was received, accepted, sent to the payor, etc. When calling to activate the account for SFTP, ask the clearinghouse what needs to be done to receive these types of files, such as requesting them to turn this function on.
The 835/ERA is a file from the payor that includes payment, denial, etc. information. Simply stated, it is an electronic EOB. Contact each funding source to see if they have any requirements before they send 835 files back to your clearinghouse, which in turn is downloaded into CentralReach.