A list of insurance companies and plans are contained within CentralReach. If users are trying to add a payor to a client’s profile, but do not see it in the list, check the organization’s accepted insurances list. If users are still unable to locate the insurance company or plan, create a CentralReach Support Case containing the following information:
- Payor (insurance carrier) name
- Payor (insurance carrier) plan
- Payor (Insurance carrier) address
- Payor ID (for sending claims electronically)
- Case submission type: Indicate whether claims are submitted via OfficeAlly or Waystar (ZirMed).
To add school districts as payors, please provide the following:
- Insurance plan name
- Insurance address
- Type “none” for the Payor Plan
- Type “none” for the Payor Plan
- Case submission type: select N/A
Click here to learn how to add a payor to a client’s profile.