Two-Factor Authentication

Dashboard / Two-Factor Authentication 2FA Code Generator Apps

To set up Two-Factor Authentication (2FA) with a code generator app, download and install an authenticator app on your mobile device.

We recommend the following apps:

Click here to learn how to set up 2FA for your CentralReach account.

Dashboard / Two-Factor Authentication Accessing CentralReach after Losing a Phone with 2FA

If you lost the mobile device used to authenticate your CentralReach account, contact your organization to have them disable Two-Factor Authentication (2FA) in your account. CentralReach support cannot disable 2FA in your account.

Click here to learn how to disable 2FA for employees.

Dashboard / Two-Factor Authentication Two-Factor Authentication (2FA)

Two-Factor Authentication (2FA) adds an extra layer of security to your CentralReach account, by requiring access to your phone or mobile device, in addition to your password when you log in to your account via a computer.

Using only a password to protect your CentralReach account is susceptible to security threats, because it only represents a single piece of information someone needs to acquire access to your account. By using 2FA, anyone who wanted to access your account would need both your password and an access code generated on your mobile device. This means that even if someone stole your password, they would be unable to access your account without your mobile device.

Please note, if you lose your phone, and have 2FA enabled, CentralReach’s support team cannot disable 2FA for you. Contact your organization to request 2FA to be disabled.

Click here to learn how to set up 2FA.