To set up Two-Factor Authentication (2FA) with a code generator app, you will need to download and install an authenticator app on your mobile device.
We recommend the following apps:
Click here to learn how to set up 2FA for your CentralReach account.
If you lost the mobile device used to authenticate your CentralReach account, contact your organization to have them disable Two-Factor Authentication (2FA) in your account. CentralReach support is unable to disable 2FA in your account.
Click here to learn how to disable 2FA for employees.
Two-Factor Authentication (2FA) adds an extra layer of security to your CentralReach account, by requiring access to your phone or mobile device, in addition to your password when you log in to your account via a computer.
Using only a password to protect your CentralReach account is susceptible to security threats, because it only represents a single piece of information someone needs to acquire to access your account. By using 2FA, anyone who wanted to access your account would need both your password and an access code generated on your mobile device. This means that even if someone stole your password, they would be unable to access your account without your mobile device.
Please note, if you loose your phone, and have 2FA enabled, CentralReach’s support team is not able to disable 2FA for you. You will need to contact your organization to request 2FA to be disabled.
Click here to learn how to set up 2FA.