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CR Mobile Premium Resources

Admin setup resources: CR Mobile Premium Setup CR Mobile Premium Workflow CR Mobile Setup Playlist App user resources: Technician Training video

CR Mobile Clinical-Only Resources

Admin resources: CR Mobile Clinical-Only Tipsheet App user resources: CR Mobile Course: Clinical Only

CR Mobile Features

CR Mobile enables easy ABA data collection, appointment management, and client care on-the-go. With CentralReach’s clinical subscription (Learn), users can utilize CR Mobile for data collection on and offline. Users can also upgrade to a premium subscription to unlock a suite of solutions, including viewing and converting appointments with mobile session notes, collecting provider signatures, …

How to Update CR Mobile

Users should ensure their CR Mobile application is running the latest version for performance enhancements and new features. To check CR Mobile’s version: Open CR Mobile The version number will display on the login screen and in the About section. If you are not running the latest version, manually update the application. Users can also …

How to Restrict Service Code Usage Using Credentials

To restrict service code usage using credentials when scheduling: Add a credential to an employee’s profile Add a payor to a client’s Profile Add an authorization to a client’s Profile Click here to learn how to create a service code. Create a fee schedule and associate with a payor Attach the fee schedule to a …

Known Issues and Alternative Workflows

Release 7.7.1 User is seeing a “No application found” error message. If this error message is displayed: For employee accounts: Users need to sign in with their previous username and password. If users forgot their previous password they should complete the “Forgot Password/ First Time User?” workflow. If this is an organization account, please submit …

Release 7.6 Workflow

Recorded: 7/21/2021 Length: 1 minute This clip includes updates to CR ScheduleAI, Learn, and Timesheets. In addition, Release 7.6 includes an enhancement to CR Mobile Session Notes, allowing users to add additional signatures to accommodate supervisor signature workflows.

CR Mobile Session Notes for Technicians

Recorded: 5/14/21 Length: 1:38 minutes This clip explains how to use the new Session Notes on CR Mobile. (Note: the new session notes are also optionally available to be created on the browser/web version.)

CR Mobile Session Notes for Admins

Recorded: 5/14/21 Length: 3:29 minutes This clip explains how to set up permissions, create session note templates, and attach session note templates to service codes. This setup enables technicians to complete the new session notes both on CR Mobile, and optionally on the browser/web version.