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HHAeXchange (HHAX) NJ – The Ins and Outs

HHAeXchange (HHAX) services both state Medicaid agencies and MCOs. For CR Mobile users that are providing services to clients in New Jersey, HHAX will house all data required for Electronic Visit Verification (EVV). Contact HHAX to set up credentials. After receiving credentials, organizations need to contact their Account Manager to enable the necessary feature key. …

The Timesheet Timeliness Report

The Timesheet Timeliness Report is located in the Insights module and focuses on the time it takes to convert an appointment to a billing entry and uses > 48 hours as an indicator of tardiness. This provides insight into how fast appointments are converted into billable assets. Please note, this report is only available with …

HHAeXchange (HHAX) Support

For technical issues in CentralReach, open a support case. For EVV specific questions or issues viewing data, contact HHAX for support and to request credentials. edisupport@HHAXchange.com

The Client Import User Guide

CentralReach’s Client Import User Guide CR Client Import Template

How to Add Drive Time to Appointments in CR Mobile

Users can collect drive time and mileage in CR Mobile when any of the service codes in the appointment have “Drive Time & Miles” set to optional. Travel information is allocated to the first segment of the timesheet if multiple service codes are added to the appointment. Before ending the appointment click Travel time in …

How to Send Visits to HHAeXchange (HHAX)

Visits should be sent to HHAeXchange (HHAX) after a claim is generated in CentralReach. To send visits to HHAX: Navigate to the Billing module and select Visit Verification Select the checkbox next to unsent claims On the upper right-hand side, select Send to send visits to HHAX based on the billing provider in the billing …

Release 7.10 Workflow Updates

Recorded: 1/26/2022 Length: 6:17 minutes This clip includes innovative new features, such as Clinical Data Management, Assign Selected Branch, Address Management, and a new EVV Report, alongside additional enhancements, improvements, and fixes.

Release 7.6 Workflow

Recorded: 7/21/2021 Length: 1 minute This clip includes updates to CR ScheduleAI, Learn, and Timesheets. In addition, Release 7.6 includes an enhancement to CR Mobile Session Notes, allowing users to add additional signatures to accommodate supervisor signature workflows.

Release 7.0 Workflow

Recorded: 3/19/2021 Length: 2:03 minutes This clip provides a brief overview of workflow updates in the 6.9+7.0 release, including EVV, Draft Timesheets, and Email Login updates.