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6.6 Upcoming Notes Functionality Updates

For the upcoming 6.6 release, two new permissions will be added, which will allow organizations to control the users that can attach notes to timesheets: Notes > Copy Note Ability to copy an existing note/form from the timesheet screen. Copying will create a new resource ID which can be edited/modified and then saved. Notes > …

Change Healthcare Checklist

When enrolling with Change Healthcare, the following needs to be completed: After receiving credentials, users should verify that they can log in. For issues logging in, contact support. A CPIDD # needs to be entered in CR for every payor. Users need to have a Member ID Please note, certain special characters, symbols, and spaces …

Visit Verification

Users with the (Billing > Visit Verification) permission enabled can view the “Visit Verification” screen in the Billing module. From this screen, users can view and edit EVV timesheets to send to Sandata. The “Visit Verification” grid consists of the following columns: Status Date: select a date within this column to edit the corresponding timesheet. …

Change Healthcare Enrollment Worksheet

To enroll in Change Healthcare: List all payor(s) you use by name. Login to Change Healthcare ConnectCenter (CHC), and use the Payer Tools > Payer Search screen, to search for your payor(s). Identify whether enrollment is required for Claims, Remittance, and Eligibility. Only short letters will display (C, R, CS, E, ARS), so use the …

Viewing the Status of Visit Verification Data

After the Sandata EVV feature is enabled, users with billing permissions can access the “Visit Verification” section of the Billing module to check the status of visit verification data. Please note, Sandata recommends sending visit information every day. It must be sent prior to submitting a claim to Medicaid. To view the status of accepted …

Secondary Billing to Colorado Medicaid

Organizations that are secondary billing to Colorado with Electronic Visit Verification (EVV) need to complete the following steps: Service codes need to be set up to capture visit verification information. Use CR Mobile to complete the appointment and capture EVV information. Finalize draft timesheets, as usual. Prior to billing the primary/commercial payor, send the completed …

Pop-up Modal for Notes on Timesheets

Recorded: 9/1/2020 Length: 5:35 minutes This short video demonstrates the new, fullscreen popup modal for notes on timesheets, and explains why autosave is being deprecated.

How to Add Service Lines to Timesheets

Recorded: 9/01/2020 Length: 5:16 minutes This short video includes details on the permissions required to add service lines to existing timesheets, and explains the compliance requirements around re-capturing signatures and around appointments or service codes with Visit Verification (EVV) enabled.

How to use CentralReach Community

Recorded: 8/26/2020 Length: 6:23 minutes CentralReach Community is the new site for CentralReach support, escalations, and more. Designated “Support Administrators” can login (or request access), create a case, view cases, open closed cases, and more.