If you requested to reset your password but didn’t receive your password-reset email:
- Check the spam or junk mail folder in your e-mail account linked to CentralReach.
- Verify with one of your organization admins that you are using the correct e-mail and/or username to reset your account.
- Try to reset your password again using another method.
Keep in mind, if you still don’t receive the email after requesting a password reset, one of your organization admins can provide you with a new username and/or password.